This is the process from customer engagement process with the tactics to create that can changes you visitor to fan. Normally, Customer engagement occurs over the lifetime of your relationship with the customer from the first time that they hear about your company until they become a client and ultimately an advocate.
The way that customers engage with your company can comes in many forms, including interactions with customer success and participation in user groups, conferences and advocate marketing because it's the chance of your company to engage them to be repeat customer or fans to supports your company all the time.
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